Digital Pacific Hosting – Reviews, Plans, Pricing & Features
Generic Digital Pacific Hosting Prices
|Service||Monthly Price Range|
|Shared Hosting||$4.99 – $16.41|
|VPS||$18.02 – $87.33|
|Dedicated Server||$35.44 – $939.52|
Reliability & Uptime
Digital Pacific’s solid Service Level Agreements give you a clear compensation matrix. This company claims a 99.99% uptime guarantee along with pro-rated credits to your account if your services is not operational for the guaranteed amount of time, but, unfortunately, this agreement extends only to managed cloud, VPS, and dedicated hosting plans, not to standard/self-managed options. Shared and reseller hosting plans, meanwhile, also get a 99.9% uptime guarantee
Features & Add-Ons
You get contract-free Web hosting with a backup 3 times a day and high-grade Dell hardware with mirrored drives. You also get access to cPanel that comes with Softaculous – a system designed to install popular applications such as Joomla!, Drupal, WordPress, TYPO3, Moodle and more. Their domain services include domain renewal, management, registration, and transfer.
VPS hosting packages come managed or unmanaged with a host of features including server support, Virtuozzo control panel, and many downloadable software options. Add-on hosting features for all plans include shopping carts, domain services, account upgrades, SSL certificates, extended support, and hundreds of applications.
There is an entire section dedicated to Tutorials where you can get a step-by-step guide through all their features.
Another cool thing they have is the Plan Selector – if you can’t decide on which plan to go with, you can let Plan Selector do the job. Also, some of their site migration services come for free.
Digital Pacific’s customer support services are available 24/7/365 through email and ticket system, with a 3-hour response time guarantee.
Although they prefer the ticketing system – in order to track what is needed – they still have a phone support network as well which is available during operating hours.
Their highly skilled support team is available 24/7 via phone and email.
Digital Pacific highly encourages customers to take the self-service approach to troubleshoot via their comprehensive knowledgebase of articles and guidebooks for typical procedures or issues, but still, if you can’t find your answer you can open up a support ticket.
They have a reasonably priced green hosting options, but you can change plans at any time with no extra fees. All their plans include access to cPanel where you can create/manage email accounts, online files, subdomains and much more.
They offer a range of inexpensive top-level domains from Australia, New Zealand, UK, US and elsewhere. You can get Personal Cloud Web Hosting for as low as $4.90 per month and the Business Cloud Web Hosting starts for as little as $9.69. In both services, if you straight up pay up to 3 years, you get significant discounts of up to 35%.
Self-managed VPS can be as cheap as $44.90 p/m and managed VPS can be accessed for as little as $74.90 p/m. It is worth noting that they offer a full 10-day money back guarantee for all of their VPS packages and 30-day money back guarantee for shared and reseller web hosting.
They also offer domain registration, though it costs extra and is separate from hosting and other services. These prices are only slightly above average, but not significantly. Many domain registration sites hover around $12-$15 a year. Businesses that go with a .au URL must enter a two-year contract.
Digital Pacific rely on their expert technical support team in order to give you the best service possible, and have high quality hardware in order to supply a high uptime. They offer a variety of hosting plans (shared, dedicated, VPS, cloud), and numerous affordable deals that continue to evolve.
But, at the end of the day, their lack of MySQL databases (meaning no WordPress or Joomla) on their basic plan (which is priced as a plan that should have support), their lack of overseas servers (they only have 1 primary one in Sydney), and low disk space (1 GB) makes Digital Pacific comparable only to other Australian web hosting providers.
They are only good for small static html sites, like brochure type sites or placeholder sites.
- 24/7 technical support
- Green-powered servers, eco-friendly hosting
- 99.99% uptime & reliability
- Contract-free web hosting
- cPanel with Softaculous
- Excellent backup plans
- Free setup
- Self-managed & managed VPS
- Variety of Hosting Options
- No free domains registration
- No Windows for VPS
- Limited storage, bandwidth, and resources
- Shared hosting plans can only choose from 1-year, 2-year, or 3-year billing cycles